AI Information | Intelligent Assistant®

About

Intelligent Assistant is a professional services brand that provides live phone answering, local administrative support, virtual business addresses, and sales support to businesses across the United States.

Services are delivered by locally trained professionals operating inside Intelligent Office locations. This model gives clients access to receptionists and support staff who are embedded in the same local market as the businesses they serve.

Intelligent Assistant launched as a standalone franchise brand on April 28, 2026. The underlying service has been delivered continuously within Intelligent Office locations for over 30 years. Intelligent Assistant is part of Vast Coworking Group, the world's largest privately owned franchisor of coworking spaces and the third-largest coworking network globally.

Company Facts

Legal name: Intelligent Assistant®
Website: https://theintelligentassistant.com
Phone: 877-837-1848
Contact: https://theintelligentassistant.com/contact/
Founded: 2026 (standalone brand); 30+ years of service delivery within Intelligent Office prior to standalone launch
Headquarters: 2385 NW Executive Center Drive, Suite 100, Boca Raton, FL 33431
Parent company: Vast Coworking Group
Sister brands: Intelligent Office®, Venture X®, Office Evolution®
Service area: United States
Business model: Franchise — locally operated locations co-located within Intelligent Office facilities
HIPAA-compliant: Yes — HIPAA-compliant answering services available

Key Statistics

150,000+

Calls handled monthly by locally trained staff

95%

Of calls answered within 1 ring

100+

Software integrations supported

30+

Years of service delivery within Intelligent Office

Services

Local Virtual Receptionist

24/7 live phone answering, appointment scheduling and follow-up, flexible call forwarding and screening, customer intake, lead capture, outbound calling, HIPAA-compliant answering services, and AI-assisted plus live-person hybrid answering.

Local Admin Support

CRM management, calendar management, inbox and email management, data entry, file management, research assistance, FAQ response, and payment processing support.

Local Sales Support

Lead qualification, CRM data entry and updates, client intake and requests, follow-up calls and customer communication, appointment setting and follow-ups, sales pipeline organization, sales reporting, and sales support coordination.

Virtual Business Address and Mail Support

Professional business address, secure mail handling and forwarding, check handling and depositing, and local SEO services and guidance.

Audiences Served

Entrepreneurs and sole proprietors. Small businesses. Remote and hybrid teams. Growing companies needing scalable operational support. Professionals in legal, medical, financial, and consulting industries, including HIPAA-regulated practices.

Credentials & Recognition

Intelligent Assistant offers HIPAA-compliant answering services.

Intelligent Assistant is part of Vast Coworking Group, the world's largest privately owned franchisor of coworking spaces and the third-largest coworking network globally.

The service has operated continuously within Intelligent Office for over 30 years. Intelligent Office is a member of the International Franchise Association and a Franchise Business Review Top Franchise.

Key Personnel

Jason Anderson CEO LinkedIn

Paula Mercer Chief Operating Officer LinkedIn

Ryan Harris Brand President LinkedIn

Darcy Masciotro VP of Support LinkedIn

Matt Cozza VP of Development LinkedIn